Privacy Policy

Privacy Policy

ShipAddict is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website and services. By accessing or using ShipAddict’s services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

b. Business Information

  • Company name
  • Tax identification numbers (if applicable)
  • Inventory and order details

c. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data

d. Customer Information

  • Names and contact details of your customers for order fulfillment
  • Return-related data

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To provide order fulfillment, inventory management, and returns processing services.
  • Communication: To contact you regarding account management, service updates, or customer support inquiries.
  • Billing and Payments: To process transactions and manage billing.
  • Service Improvement: To enhance our services based on user preferences and feedback.
  • Legal Compliance: To comply with applicable laws, regulations, and enforce our terms of service.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information in the following cases:

  • Service Providers: With third-party vendors and partners who assist in delivering our services (e.g., shipping carriers, payment processors).
  • Legal Obligations: To comply with legal processes, enforce agreements, or protect against fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, data will be securely deleted or anonymized.

5. Security of Information

We implement robust security measures to protect your information, including encryption, access controls, and regular audits. However, no system can guarantee absolute security, and we encourage you to take precautions when sharing sensitive data online.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. You can manage or disable cookies through your browser settings. Note that some features may not function correctly if cookies are disabled.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing the data we hold about you.
  • Requesting corrections to your personal information.
  • Requesting the deletion of your data, subject to legal and contractual obligations.
  • Opting out of marketing communications.

To exercise your rights, contact us at privacy@shipaddict.com.

8. Third-Party Links

Our website may contain links to third-party websites. ShipAddict is not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

ShipAddict’s services are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website with the revised effective date. Continued use of our services after updates indicates your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Email: privacy@shipaddict.com
Phone: +1-325-256-9685
Address: 22150 Virginia , USA