Privacy Policy

Effective Date: 2025

Introduction
ShipAddict (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our third-party logistics (3PL) services.

Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
• Business Information: Company name, tax identification number, and other business-related details.
• Order and Shipping Information: Details about products, orders, shipment tracking, and delivery.
• Technical Information: IP address, browser type, device information, and website usage data.
• Communications: Customer support inquiries, emails, and messages exchanged with us.

How We Use Your Information
We use the information we collect for the following purposes:

• To provide and manage our 3PL services.
• To process orders, shipments, and returns.
• To communicate with you regarding orders, inquiries, and support requests.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our terms and policies.
• To prevent fraud and unauthorized activities.

How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party carriers, warehouses, and technology partners who assist in fulfilling our services.
• Business Partners: E-commerce platforms and payment processors necessary for transactions.
• Legal Authorities: If required by law, legal proceedings, or to protect our rights and interests.

Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we store about you.
• Restrict certain types of data processing where applicable.

To exercise these rights, please contact us at dfw@shipaddict.com.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at:

ShipAddict
Richardson, TX
Email:dfw@shipaddict.com
Phone:+1 972-244-3399