Terms and Conditions

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Terms and Conditions
Effective Date: 2025

Introduction
Welcome to ShipAddict! These Terms and Conditions (“Terms”) govern your use of our website and third-party logistics (3PL) services. By using our services, you agree to comply with these Terms. If you disagree, please refrain from using our services.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to ShipAddict.
  • “Customer,” “you,” or “your” refers to individuals or businesses using our services.
  • “Services” refer to our order fulfillment, warehousing, and shipping solutions.

2. Use of Services
By accessing and using our services, you agree that:

  • You will provide accurate and complete information.
  • You will not use our services for illegal or unauthorized purposes.
  • You are responsible for maintaining the confidentiality of your account credentials.

3. Order Fulfillment & Shipping

  • We will store, pack, and ship orders on your behalf by our service agreement.
  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

4. Payment & Fees

  • Fees for our services will be outlined in your service agreement.
  • Payments must be made on time to avoid service interruptions.
  • We reserve the right to adjust pricing with prior notice.

5. Returns & Claims

  • Customers must notify us of order discrepancies or damages within [Insert Days] of delivery.
  • We are not liable for damages caused by improper handling after shipment.
  • Refunds or replacements will be processed based on our return policy.

6. Prohibited Items
Customers must not store or ship:

  • Hazardous, illegal, or restricted goods.
  • Perishable items without prior approval.
  • Counterfeit or prohibited products as per local and international regulations.

7. Liability & Indemnification

  • ShipAddict is not responsible for lost, stolen, or damaged goods beyond our control.
  • You agree to indemnify us against claims arising from using our services.

8. Termination
We reserve the right to terminate services if:

  • You violate these Terms.
  • Payments are overdue beyond 3-5 days.
  • Your account is used for fraudulent activities.

9. Intellectual Property

  • All content, logos, and trademarks on our website are owned by ShipAddict.
  • You may not reproduce or distribute our content without permission.

10. Modifications and Updates
We may update these terms at any time. Changes will be posted on our website, and continued use of services implies acceptance.

11. Governing Law
These Terms shall be governed by and interpreted under the laws of [Insert Jurisdiction].

12. Contact Information
If you have any questions about these terms, please contact us at:

ShipAddict
Richardson, TX
Email:dfw@shipaddict.com
Phone:+1 972-244-3399